Dr. Carlos Hué
How to improve communication in the Army: Emotional Communication.
Bio
Dr. Carlos Hué has a degree in Psychology and Pedagogy by Complutense University of Madrid and a doctorate in Education by the University of Barcelona.
​
Has worked as a non-permanent teacher at Zaragoza university for more than 20 years and has also worked as a psychologist and education advisor in several public services for education and social work for more than 30 years some of them simultaneously.
​
In the last 18 years, has become a specialist in Emotional Intelligence in Spain giving many courses to teachers, public employees, company employees, doctors, nurses, and patients.
Has published two books about this subject, titled: ‘Emotional thought: a method for developing self-esteem and leadership’ and ‘Teachers’ wellbeing and emotional thought’.
​
At present, although retired, continues as a collaborator teacher at the Zaragoza and San Jorge universities in Aragon.
​
During the military service, got the position of sub-lieutenant.
Abstract
Keywords: Communication; empathy; self-knowledge
​
Communication and not strength is an essential weapon in wars and peacetime today. However, we have to know that communication is firstly an emotional task, so that, if we want to be efficient in the Army, in schools, or in society, we must improve our emotional skills, especially empathy.
Among these skills, we must learn to listen to others.
Often, we spend more time preparing ourselves to express our ideas and thoughts; but according to the communication scheme, we must arrange our speech preferably about the message others are receiving.
​
A conversation should no longer be a fight of ideas, a battle of power if we want to communicate and not just impose our ideas, even a military order. So, knowing that there are three types of communication: timid, aggressive, and proactive, we ought to learn that the only type which is efficient is the bold type. It is when you respect the different characteristics of others and talk to them empathetically.
​
Moreover, because everyone understands different messages according to his or her background, we have to improve our knowledge about ourselves and others. Self-knowledge and self-esteem are two of the emotional skills to be developed and improve our knowledge of interests, ideas, history, or goals of others. The more we know about ourselves and others, the more efficient our conversation will be.
​
Finally, if we want to be proficient, we also need to learn how to improve our verbal and body communication skills because we are often first understood through our gestures than through our words.
​
In conclusion, empathy, respect, and placing ourselves in other people’s shoes will be the most accurate skills to improve our communication skills in the Army, school, and society.